ar Series
Healing is personal. If you're looking for help unpacking a specific medical experience or health crisis email me—we are expanding the North Star Series to meet your needs.
Frequently asked questions
What is the return policy?
Thank you for supporting the North Star Series. Because our books are printed-on-demand specifically for you, our return policies vary based on where you purchased your copy:
Amazon Purchases (KDP)
If you purchased your book through Amazon, your order is subject to Amazon’s Standard Return Policy.
- Onyx Ink Press does not have access to Amazon’s fulfillment system and cannot process returns, refunds, or replacements for books bought on their platform.
- Please visit your Amazon "Orders" page to initiate a return or report a damaged delivery directly to their customer service team.
Digital Products & Downloads
All digital resources, guides, and eBooks are non-refundable and final sale.
To ensure you receive the correct resource for your specific medical journey, please review our 'Inside the Book' previews before purchasing.
Do you have discounts for large book orders?
Every project is unique. To ensure you receive the most accurate pricing, please fill out our Contact Form or email nadeane.jackson@onyxinkpress.org to discuss your vision
When will I get my order?
Currently our products are shipping through Amazon KDP. You will receive an email from your Amazon account notifying you when your products have been shipped. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.